Philips Warranty

Philips guarantee with the best quality  

3 years for LED products & 1 year for Non LED products

With the range of products:

Philips provides the warranty for all of the products range with LED and Non LED technology.

Panduan rencana Pencahayaan Philips 

You can easily return your Philips lamp, if only there is manufacturing defect*

 

Product with manufacturing defect if:

• The lights off during the warranty period
  
• The lights flicker when it turns on
  
• The lights on partially
  
• Fitting or bulb problem"
  
  

Not considered as manufacturing defect:

 

• Broken
  
• Wet
  
• Dents
  
• Warranty period is expired
  
• Installation/application mistake
  
• Up/down (unstable) voltage
  
• Grounding problem"
  
  

Requirement for Product Return:

 

• Purchase evidence (receipt)
  
• Production code according to warranty period
  
• Manufacturing defect product
  
• Product is still on warranty period
  
• The use of the product based on the product specification
  
• Production code is visible on the product"
  
  

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Terms & Conditions of Warranty

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